Senior Technical Project Manager (m/f/d)

Permanent employee, Full-time · Hamburg

About us

Committed to building the next generation of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.

As part of the deployment and delivery team, you’ll be key in shaping how we deliver the solution to our clients and partners. Together, we develop a plan and strategy to best deploy and integrate our solution, communicate with our customers and keep the main stakeholders engaged. You will own the project management of our client projects, taking on both a hands-on role as project manager for delivery projects and a strategic role adapting our project management processes and tools internally and externally. Prior telco experience is not required for your application.

To support our exponential growth, we are looking for a Senior Technical Project Manager (m/f/d) to join our team! The role is located in Hamburg.

Tasks

What you’ll do

Manage complex telecommunication projects end-to-end and act as the main point of contact for a customer’s counterpart
Set up timelines and progress tracking including regular meetings with the customer
Take ownership for regular customer interactions, incl. proper preparation of customer meetings with an agenda and slides/documents where necessary
Identify and manage the project risks, provide mitigations and resolution plans
Coordinate company-internal tasks and work efforts and take ownership for producing excellent customer deliverables and exceeding customer expectations
Manage project execution; track project activities via Jira, supervise and handle changes, conflicts, and critical issues
Handle customer and partner engagement; build customer relationship, confidence, and trust, ensuring project progress is communicated and arrange meetings and customer events
Develop a scalable and reproducible approach to project management of our deployment projects

Requirements

Our ideal new colleague

Project Management experience with technical teams on large-scale and fast-paced projects
Strong verbal and written communication skills with the ability to effectively communicate vertically and horizontally based on audience
Experience managing cross-team projects with the ability to prioritize workloads
Detail-oriented, and able to work efficiently
Senior experience with technical project management
Experience owning customer engagement and being the go-to contact for customers in technical projects
Fluency in English (C1/C2 level)

Nice to have

Engineering degree in the Telecom/IT field
Experience with IMS and/or other parts of telecommunication networks
Certifications or training as Scrum Master, Agile Coach, etc.
Experience with project management automation through Jira automation or other tools
Fluency in German, Spanish or French

Benefits

A little more about our culture and why you should join

Work-Life-Balance is a priority: we embrace a hybrid remote culture, allowing you the freedom to choose where and when you work.
We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not-very-diverse industry
We offer you the culture of a fast-growing startup with the maturity of an enterprise company
Employee share ownership
We are more interested in your experience and knowledge than formal degrees
Entrepreneurial culture and flat hierarchies
Virtual Shares Program - we are all part of the ng-voice journey together
A personal educational budget for courses, conferences, and external training
Team lunches, office events ( Friday Bar once per month), and plenty of fruit and beverages.

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About us

ng-voice is an equal opportunity employer. We believe demographic characteristics and diverse experiences that have nurtured unique viewpoints benefit our growth and performance and value each person and their different background as a whole.

Hope we caught your attention; we look forward to getting to know you!

DISCLAIMER

Even if you do not meet 100% of the requirements, however, you think this role will be a good match for you, please send in your application. We would love to be in touch!

Please be aware that we are currently not collaborating with agencies and any profile received will not be taken into consideration.

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We are looking forward to hearing from you!

Thank you for your interest in ng-voice. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@ng-voice.com.